Shipping & Delivery

Each Carlo piece is curated in limited runs. Please allow 3–5 weeks for delivery, as your jewelry is sourced, prepared, and inspected with care before shipment.

Shipping Details

All orders are fully insured and shipped in discreet, secure packaging.
Tracking information will be provided once your order has been dispatched.
Domestic orders typically arrive within 2–5 business days after dispatch.
International orders typically arrive within 7–14 business days after dispatch (customs clearance may vary).

Important Note
Delivery timelines may vary by design and availability. Customers will be notified if additional lead time is required.

Insured Delivery

Every order is fully insured and shipped securely.

Exclusivity guarantee

Curated in limited quantities. Only the rarest designs selected

5-day returns

Store credit available within 5 days of delivery

Secure & Flexible payments

Checkout safely with Klarna, Shop Pay, and all major cards.